E1.24 | The Introduction of Virtual Consultation

Dr. Jodi shares her experience offering virtual consultations to potential patients and current patients, outlines her processes, discusses how it has changed her practice, and fields questions from other participating doctors.

Featured guest

Dr. Jodi Hentscher-Johnson | Owner, Hentscher-Johnson Orthodontics

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To run a successful small business, owners must be able to quickly adapt to the changing environment. This point was driven home for orthodontists who suddenly had to shutter their practices during the pandemic. Those used to doing everything in person were forced to find ways to keep in touch with their current patients and to reach out to prospects to ensure they had new patients when they were able to reopen their offices.

Virtual consultations, which have been around for a few years, suddenly became the only option for connecting with people. Doctors who put them in place are now realizing how convenient the process is both for their teams and their patients.

Key Takeaways
  • Discover how useful virtual consultations can be during uncertain times
  • Understand the importance of giving a personal touch to virtual consultations with patients
  • Learn how to adapt with ever-changing landscapes
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