E1.25 | Effectively Managing the Patient Financial Lifecycle

Marla discusses how orthodontists can effectively manage their patients’ financial lifecycle, and how OrthoBanc Payment Plan Management can help practices continue to receive much-needed cash flow during the COVID-19 crisis.

Featured guest

Marla Merritt | Chief Sales & Marketing Officer, OrthoBanc


The pandemic taught us many things, including the importance of being able to run a business remotely. While orthodontists may not have been able to see patients in person and their staff had to stay home, current and past-due payments still needed to be collected to keep the bills paid.

Having a third-party payment processing system in place that is equipped to handle patient financials remotely eliminates the need for an alternate, and often inconvenient, strategy for when you and your team aren’t in the office.

Key Takeaways
  • Learn the benefits of having someone manage your patient lifecycles
  • Discover how practices with third-party payment systems faired during the pandemic
  • Find out more about OrthoBanc's suite of services
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